Effective Date: July 19, 2026

This Privacy Policy (“Privacy Policy” or “Policy”) describes how AlaviExpress (“AlaviExpress,” “we,” “our,” or “us”) collects, uses, processes, stores, protects, and discloses information obtained from users (“you,” “your,” or “user”) in connection with your access to and use of our website located at https://www.alaviexpress.com, our mobile application known as AlaviExpress, and any related products, services, communications, forms, or digital properties operated by us (collectively, the “Services”).

At AlaviExpress, we are committed to protecting your privacy and maintaining transparency regarding how your personal information is handled. This Privacy Policy explains the types of information we collect, the reasons for collecting such information, how we may use and disclose it, and the rights available to you under applicable privacy laws.

By accessing or using our Services in any manner, including by browsing, registering for an account, making purchases, subscribing to communications, or interacting with our content, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

I. Information We Collect

In order to provide, operate, maintain, and improve our Services, we collect certain categories of personal information and non-personal information from users. The information we collect may be provided directly by you, automatically collected through your use of the Services, or obtained from third-party sources.

The categories of personal information we may collect include, but are not limited to, your first name, last name, email address, telephone number, physical address, city, state or province, ZIP or postal code, country, social media profile information, billing information, purchase history, account credentials, and any other information you voluntarily provide to us through our Services.

Additionally, we may collect information relating to your interactions with our platform, including product searches, browsing activity, downloads, cart actions, order history, preferences, referral URLs, session behavior, and device identifiers.

II. How We Collect Your Information

We collect information directly from you when you create an account, place an order, subscribe to our newsletter, contact customer support, leave reviews, participate in promotions, upload content, or otherwise interact with our Services.

We also automatically collect certain information through cookies, tracking technologies, analytics systems, and server logs when you browse or use our website or app.

We may receive information from third-party services such as payment processors, social media networks, advertising partners, and analytics providers.

III. How We Use Your Information

We use your personal information for legitimate business purposes, including creating and managing user accounts, processing payments, delivering purchased digital products, providing customer support, responding to inquiries, preventing fraud, maintaining platform security, improving our Services, personalizing user experiences, and complying with applicable legal obligations.

Where permitted by applicable law, we may also use your contact information to send transactional communications, service announcements, newsletters, promotional offers, and personalized recommendations. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in those communications or by contacting us.

IV. Payments and Financial Information

AlaviExpress allows users to purchase digital products and services through our platform. Payments may be processed using third-party payment providers including Stripe, PayPal, Bank Transfer, and other supported gateways.

When you make a payment, your financial information may be collected directly by the applicable payment processor. We do not store your full payment card details on our servers.

V. Cookies, Analytics, and Tracking Technologies

We use cookies, web beacons, tracking pixels, analytics tools, and similar technologies to collect information about your interaction with our Services.

These technologies help us improve website functionality, remember your preferences, analyze traffic patterns, optimize marketing campaigns, and provide product recommendations.

We use Google Analytics and other third-party analytics services to monitor website performance and user behavior.

VI. Remarketing and Advertising

AlaviExpress uses remarketing and behavioral advertising services to display personalized ads based on your interaction with our Services. This includes product searches, page views, and browsing history.

These advertisements may appear on platforms such as Google, Facebook, Instagram, TikTok, and partner websites.

VII. Google Invisible reCAPTCHA

To protect our Services from spam and abuse, we use Google Invisible reCAPTCHA. This service may collect information about your device, browser, and interaction patterns to determine whether activity is legitimate.

VIII. How We Share Your Information

We may share your personal information with trusted third-party service providers that assist us in operating our Services, including payment processors, hosting providers, analytics providers, email service providers, fraud prevention services, customer support tools, and advertising partners.

We may also disclose personal information where required by applicable law, legal process, or governmental authority, or where necessary to protect our legal rights or the safety of our users.

AlaviExpress does not sell your personal information. Where applicable, we may share limited information with service providers solely for the purposes described in this Privacy Policy.

IX. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.

Account information, transaction records, and related data may be retained after account closure where required by law or for legitimate business purposes.

X. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Despite our efforts, no method of transmitting or storing information electronically is completely secure. Accordingly, we cannot guarantee absolute security.

XI. Children’s Privacy

Our Services are not directed to children under the age of 13, or any higher minimum age required under applicable law. We do not knowingly collect personal information from children without appropriate legal authorization.

If you believe that a child has provided us with personal information, please contact us so that we can investigate and take appropriate action.

XII. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar privacy laws, you may have the right to access, correct, update, delete, restrict, or object to the processing of your personal information, as well as the right to request data portability, subject to applicable law.

AlaviExpress acts as the controller of the personal information collected through our Services.

To exercise your privacy rights, please contact us at:

info@alaviexpress.com

We may request information to verify your identity before processing your request. We will respond within the time period required by applicable law.

XIII. International Data Transfers

Because AlaviExpress serves users from multiple countries, your personal information may be transferred to, processed, or stored in countries where we or our trusted service providers operate.

Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information during such transfers.

XIV. CCPA / CPRA Rights (California Residents)

California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, access, correct, delete, and limit the use of personal information.

AlaviExpress does not sell personal information.

XV. CalOPPA Compliance

In accordance with the California Online Privacy Protection Act (CalOPPA), users can visit our website anonymously. This Privacy Policy is clearly posted and accessible.

XVI. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

XVII. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and become effective upon posting unless otherwise required by applicable law.

Your continued use of our Services after the effective date of any revised Privacy Policy constitutes your acceptance of those changes.

XVIII. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us:

Email: info@alaviexpress.com
Website: https://www.alaviexpress.com/privacy-policy/
Business Name: AlaviExpress