Effective Date: June 23, 2026

This Privacy Policy (“Privacy Policy” or “Policy”) describes how AlaviExpress (“AlaviExpress,” “we,” “our,” or “us”) collects, uses, processes, stores, protects, and discloses information obtained from users (“you,” “your,” or “user”) in connection with your access to and use of our website located at https://www.alaviexpress.com, our mobile application known as AlaviExpress, and any related products, services, communications, forms, or digital properties operated by us (collectively, the “Services”).

At AlaviExpress, we are committed to protecting your privacy and maintaining transparency regarding how your personal information is handled. This Privacy Policy explains the types of information we collect, the reasons for collecting such information, how we may use and disclose it, and the rights available to you under applicable privacy laws.

By accessing or using our Services in any manner, including by browsing, registering for an account, making purchases, subscribing to communications, or interacting with our content, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

I. Information We Collect

In order to provide, operate, maintain, and improve our Services, we collect certain categories of personal information and non-personal information from users. The information we collect may be provided directly by you, automatically collected through your use of the Services, or obtained from third-party sources.

The categories of personal information we may collect include, but are not limited to, your first name, last name, email address, telephone number, physical address, city, state or province, ZIP or postal code, country, social media profile information, billing information, purchase history, account credentials, and any other information you voluntarily provide to us through our Services.

Additionally, we may collect information relating to your interactions with our platform, including product searches, browsing activity, downloads, cart actions, order history, preferences, referral URLs, session behavior, and device identifiers.

II. How We Collect Your Information

We collect information directly from you when you create an account, place an order, subscribe to our newsletter, contact customer support, leave reviews, participate in promotions, upload content, or otherwise interact with our Services.

We also automatically collect certain information through cookies, tracking technologies, analytics systems, and server logs when you browse or use our website or app.

We may receive information from third-party services such as payment processors, social media networks, advertising partners, and analytics providers.

III. How We Use Your Information

We use your personal information for various legitimate business purposes, including creating and managing accounts, processing payments, delivering purchased digital products, providing customer support, preventing fraud, improving our Services, personalizing user experiences, and complying with legal obligations.

We may also use your contact information to send transactional emails, product updates, newsletters, promotional offers, and personalized recommendations based on your browsing behavior and purchase history.

IV. Payments and Financial Information

AlaviExpress allows users to purchase digital products and services through our platform. Payments may be processed using third-party payment providers including Stripe, PayPal, Bank Transfer, and other supported gateways.

When you make a payment, your financial information may be collected directly by the applicable payment processor. We do not store your full payment card details on our servers.

V. Cookies, Analytics, and Tracking Technologies

We use cookies, web beacons, tracking pixels, analytics tools, and similar technologies to collect information about your interaction with our Services.

These technologies help us improve website functionality, remember your preferences, analyze traffic patterns, optimize marketing campaigns, and provide product recommendations.

We use Google Analytics and other third-party analytics services to monitor website performance and user behavior.

VI. Remarketing and Advertising

AlaviExpress uses remarketing and behavioral advertising services to display personalized ads based on your interaction with our Services. This includes product searches, page views, and browsing history.

These advertisements may appear on platforms such as Google, Facebook, Instagram, TikTok, and partner websites.

VII. Google Invisible reCAPTCHA

To protect our Services from spam and abuse, we use Google Invisible reCAPTCHA. This service may collect information about your device, browser, and interaction patterns to determine whether activity is legitimate.

VIII. How We Share Your Information

We may share your personal information with trusted service providers including payment processors, hosting providers, analytics platforms, email marketing services, fraud prevention systems, and advertising partners.

We may also disclose information if required by law, legal process, or governmental request.

We do not sell your personal information to third parties.

IX. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Certain financial and transactional records may be retained for up to seven (7) years as required by law.

X. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information, including SSL encryption, secure servers, access controls, firewall systems, and malware protection.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

XI. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

XII. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you may have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict processing, object to processing, and request data portability.

To exercise your rights, please contact us at:
privacy@alaviexpress.com

XIII. CCPA / CPRA Rights (California Residents)

California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, access, correct, delete, and limit the use of personal information.

AlaviExpress does not sell personal information.

XIV. CalOPPA Compliance

In accordance with the California Online Privacy Protection Act (CalOPPA), users can visit our website anonymously. This Privacy Policy is clearly posted and accessible.

XV. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

XVI. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

XVII. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Email: privacy@alaviexpress.com
Website: https://www.alaviexpress.com/privacy-policy
Business Name: AlaviExpress
Country: United States